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The Friendly City
Utilities Customer Service

UB Counter
As of Monday, Oct. 2, we have launched a new payment portal. You can still use your existing login information!
There are several ways to conveniently pay your City utility bill...


Online - Pay online by credit card or eCheck by clicking here.

Direct Debit - Sign up from your bank account by clicking here.

Pay at any Florida Amscot location (Amscot will charge customers a $1.25 fee for this service)

Mail check or money order with bill and/or account number to:
City of Bradenton
Attn: Customer Service
P.O. Box 1339
Bradenton FL 34206-1339

In person
Pay in person by cash, check, money order, or credit card (we only accept VISA or MasterCard at this time) at:
Bradenton City Hall – 1st Floor
101 12th Street West (Old Main Street)
Bradenton FL 34205
Lobby hours: 7:30 a.m.-6 p.m. Monday through Thursday and 7:30 a.m.-3:30 p.m. Friday.
After hours: Payment drop box located outside the 12th/Old Main Street entrance to City Hall.

Welcome to Utilities Customer Service
Lobby hours: 7:30 a.m.-6 p.m. Monday through Thursday and 7:30 a.m.-3:30 p.m. Friday.

101 Old Main Street
Bradenton, Florida 34205
Phone (941) 932-9434
Fax (941) 932-9549

The City of Bradenton provides utility billing services to approximately 15,000 customers.

Utility accounts are billed once a month and are due within 20 days of the billing date.  In order to prevent disruption of service, payments should be made by the due date printed on the bill.


Utility rates

Click here for City utility rates for 3/4" and 1" meters or click here for utility rates for all meter sizes.

Utility Billing Forms


New Service Application

All new water and/or sewer service accounts require:

- A new service application;
- Proof of ownership/authorization (HUD, settlement statement, or valid lease agreement);
- Copy of applicant’s government-issued ID;
- $150 deposit ($15 of which is a non-refundable service fee)

Letter of Authorization

New Tap Application 

Fast-Trac 1-day Service Application

One-Time Courtesy Adjustment Form

Direct Debit Bill Payment Authorization

Water Meter - These documents define the meter parts, how the City reads them and how it calculates your Utility Bill.


A rate adjustment may be available for filling a swimming pool.

Click on these links for more information:

Pool Fill Affidavit

Statement of Repair



Annual Backflow Testing

Federal law requires water suppliers to protect their water systems from contamination or pollution by cross-connections. Backflow preventers must be tested at least once each year to ensure that they are performing properly in preventing backflow. When necessary they must be repaired in order to assure proper operation.

The City of Bradenton will only accept backflow certifications from plumbers or testers that have supplied  copies of their plumbing license, backflow certification, liability insurance and current calibration of equipment.


Click here for a list of certified potable backflow prevention assembly service providers.


Click here for a list of fire line backflow prevention assembly service providers.


Mission Statement
To provide courteous, responsive, quality service to our customers by creating a respectful, positive, and enjoyable work environment. Patrons will be greeted promptly, pleasantly and courteously.


How are we doing? Click here to tell us in a brief survey.